Every enquiry caught, owned and followed through.
ConvertX brings enquiries from your connected channels into one shared inbox, gives each one a named owner and a clear next step, and reminds your team until it is done. Digital 4 Jesus sets it up around the way you work and stays on to support it.
The full ConvertX walkthrough
ConvertX in a nutshell
- CaughtMessages from your connected channels land in one shared inbox, not scattered across phones.
- OwnedEach enquiry is passed to a named person, so everyone knows who replies.
- Followed throughA clear next step and a reminder keep it moving until the work is done.
The advert worked. Then who had the enquiry?
Someone sees your advert or website and sends a WhatsApp message.
It lands on one person’s phone while they’re out on a job.
Two colleagues each assume the other one replied.
The quote goes out days later, or not at all.
Nobody dropped it on purpose. There just wasn’t a clear owner or a visible next step.
That gap between the marketing and the follow-up is what ConvertX is for: one place for the conversation, one named person responsible, and the next step where the whole team can see it.
From first enquiry to the next clear step.
The same play, step by step. At every stage someone owns the next move, and ConvertX keeps it in front of them.
Step 1: Found
Someone finds you through your website, an advert, search or a referral, and decides to get in touch.
- Who has the ball
- Your marketing: the website, landing pages and adverts that bring people in.
- What ConvertX does
- Forms and landing pages connect to your sales process, so a new enquiry always has somewhere to land.
- The human part
- Digital 4 Jesus can plan and run the website, advertising and search work as separately agreed services.
Step 2: Enquiry
The enquiry arrives by message, call, form or email, and lands in one shared inbox instead of one person’s phone.
- Who has the ball
- Whoever is on the inbox, with the whole conversation in front of them.
- What ConvertX does
- A contact record with conversation history, and a shared inbox for the channels connected in your setup.
- The human part
- Your team sees it straight away and decides who should pick it up.
Step 3: Reply
A named person takes it and replies, with a reminder set for the next step.
- Who has the ball
- One named person on your team.
- What ConvertX does
- Assignment, tasks and reminders. Missed-call follow-up and a first-response assistant can be configured where they suit your business.
- The human part
- The reply, the judgement and the relationship stay with your team. An assistant hands over to a person when it should.
Step 4: Follow-up
The next step stays visible: a quote to send, a time to book or a document to sign.
- Who has the ball
- The person who owns the opportunity.
- What ConvertX does
- Pipeline stages, tasks and reminders, appointment calendars where your calendars are connected, and documents with electronic signing.
- The human part
- Everyone can see where each enquiry stands without chasing each other for updates.
Step 5: Done
The work is booked, signed or paid, and the outcome is recorded where the whole team can see it.
- Who has the ball
- Your team, delivering what was promised.
- What ConvertX does
- The outcome is recorded on the pipeline, and review or feedback requests can follow where they are enabled.
- The human part
- The service is still yours to deliver. ConvertX keeps the record straight.
Step 6: Learn
You see which sources and campaigns led to real outcomes, and use that to improve what comes next.
- Who has the ball
- You and Digital 4 Jesus, looking at what actually happened.
- What ConvertX does
- Reporting on sources, campaign activity and pipeline progress, as reliable as the integrations and data behind it. Sending verified outcomes back to advertising platforms needs consent and a scoped integration.
- The human part
- We review the results with you and adjust the setup, the follow-up or the marketing.
The full walkthrough, about 11 minutes long.
A recorded walkthrough of ConvertX set up for an example business, showing the screens your team would actually work in.
What the walkthrough covers
- The daily dashboard
- Shared inbox and conversations
- Pipeline and opportunities
- Calendars and appointments
- Documents and signing
- Missed-call follow-up
- Voice and chat assistants
- Social and email planning
- Workflow automation
- Websites and funnels
- Reviews
- A paying-client feedback example
It shows a configured example. Your setup is agreed with you, so not every module, channel or assistant in the recording is part of every plan. The paying-client feedback example illustrates a configured outcome, not a result every business will see.
What ConvertX brings together
Five areas of work, set up around your process. What is switched on for you depends on what we agree, and we test it with your team before anything goes live.
Conversations and context
- The situation
- A customer messages, then phones, then emails a document.
- What is set up
- Contact records with conversation history, and a shared inbox for the channels supported in your setup.
- What your team gets
- Whoever picks it up sees the whole story, not a fragment of it.
Ownership and follow-up
- The situation
- Three people saw the enquiry. Nobody was sure who would reply.
- What is set up
- Pipelines and opportunities, owners, assigned tasks and follow-up reminders.
- What your team gets
- Everyone can see who has it and what is due next.
Appointments and documents
- The situation
- Booking a time takes a string of messages, and the quote waits for a signature.
- What is set up
- Appointment calendars and reminders where your calendars are connected and tested, plus documents and electronic signing with the right recipients and fields.
- What your team gets
- Less back and forth to book, quote or sign.
Reputation and keeping in touch
- The situation
- The job went well, but nobody asked for a review or stayed in touch afterwards.
- What is set up
- Review and feedback requests, social scheduling and email campaigns, where they are enabled and permitted.
- What your team gets
- Staying in touch without a separate tool for every message.
Measurement and tailored automation
- The situation
- You can see what the adverts cost, but not which enquiries became customers.
- What is set up
- Reporting on sources, campaign activity and pipeline progress, and workflow automation for triggers you agree. Voice and chat assistants and custom agents are scoped separately.
- What your team gets
- Decisions based on what actually happened, with routine steps handled the same way every time.
Available configuration is not the same as a feature already running in your business. Channels, integrations and measurement depend on what each service supports and on the quality of the data, so we confirm them during scoping rather than promise them upfront.
Set up with you, not handed over.
ConvertX is not a login we send you and leave you to figure out. Digital 4 Jesus plans the setup with your team, configures it, tests it and stays on to support and improve it.
We don’t promise a launch date before we have seen your process. Timing depends on the scope, the access we need and your team’s availability.
Understand your offer and process
How enquiries reach you today, who handles them and where they tend to stall.
Agree the scope and costs
What is included, what is separate and who does what, settled before any setup starts.
Connect and configure
Channels, pipeline, calendars, documents and the automations you have approved.
Test with your team
Real scenarios, worked through with the people who will use it, before customers see it.
Onboard and train
The people doing the work learn the system they will use every day.
Improve from real use
We look at what is working, what is not, and adjust from there.
What it costs, in plain terms.
We don’t publish one package price, because the right setup depends on your team, your channels and your process. This is how the costs are made up, so you know what to expect before we start.
Discuss your setup on the Digital 4 Jesus websiteYour setup, line by line
- Implementation and supportThe setup, training and ongoing support we agree with you.Quoted upfront
- Advertising budgetYour media spend with the advertising platforms, kept separate from our fees.Paid to platforms
- Usage and enabled servicesMessaging, calls, subscriptions and other usage for the services you switch on.Varies with use
- Bespoke extensionsCustom assistants, agents and integrations, when you need them.Scoped separately
Agreed with you before implementation starts. No usage is unlimited, and nothing on this sheet is a fixed public tariff.
Implemented and supported by Digital 4 Jesus.
Digital 4 Jesus is a digital marketing and business systems agency in Pretoria, led by founder Dewaldt Huysamen, who has more than 20 years in digital marketing and technology. The same team can connect your website, advertising and search work to the system that handles each enquiry, so the whole play is planned together.
Meet Dewaldt Huysamen on the Digital 4 Jesus websiteQuestions owners ask us.
Is this just a website?
No. ConvertX handles what happens after someone enquires: conversations, ownership, follow-up, appointments, documents and reporting. Digital 4 Jesus can also build or improve the website and advertising that bring enquiries in, as separately agreed work.
Does it replace my team?
No. It gives your team one place to see enquiries, owners and next steps, and it can take care of agreed routine steps such as reminders. People still reply, make the judgement calls and serve your customers. Where an assistant is added, it hands over to a person when it should.
Can we keep our existing website or business systems?
Often, yes. A form on your current website can usually feed ConvertX, and some existing tools can be connected. Whether a particular system can connect depends on what it supports, so we check that during scoping instead of promising it upfront.
Which channels can it connect?
Supported channels can include web forms, email, phone calls, SMS, and social or WhatsApp messages. Each channel has its own requirements and costs, so we confirm which ones apply to your business before setup starts.
What does the setup involve?
We learn how enquiries reach you and who handles them, agree the scope and costs, configure and connect the system, test it with your team, train the people using it, and then support and improve it from real use.
What costs are separate?
Your advertising budget, usage-based charges such as messaging, calls and enabled subscriptions, and bespoke work like custom assistants or integrations. We set these out alongside the implementation and support scope before you commit.
Is a custom assistant included?
Not by default. Voice and chat assistants, document-review agents and similar work are scoped separately, with their own setup, provider costs, usage budget and a clear route to a person.
How is customer information handled?
We agree which information is collected, who on your team can see it and which workflows are approved, and set up user access to match. Your business stays responsible for how it uses customer information, including its obligations under POPIA. The software is not a compliance badge on its own.
Can I see a demonstration?
Yes. A full walkthrough of about 11 minutes is being prepared for public viewing on this page. Until it is released, ask us and we will take you through it.
How do we start?
Use Discuss your setup to tell us how enquiries reach you, where follow-up breaks down and which tools you already use. We will suggest a sensible first scope from there.
Show us how enquiries reach you today.
Start with a conversation about your current play. It helps to bring three things:
- How enquiries reach you now: calls, messages, forms or email.
- Where follow-up tends to break down, and who is involved.
- Which tools your team already uses.
The discussion form is on the Digital 4 Jesus website.
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